PDQ Shipping's personnel provide superior service through their personal dedication to you. Our business model requires that our team:

• Dispatches, verifies the pick-up, and traces every shipment on a daily basis through to delivery.
• Audits every freight bill from the carrier for accuracy and eliminates all unjustified charges from the carrier before an invoice is created for you.
• Assigns to you a dedicated internal customer service agent from one of our customer service centers.
• Has the ability to generate and email/ fax Bills of Lading, Pallet Labels, Rate Quotes, and Invoices to your personnel our your vendors.
• Create a customized program and routing guide to manage your inbound logistics costs and monitor the timeliness of inbound shipments.
• Will answer your calls directly, in person, not through the use of an automated answering menu.
• Researches cost saving solutions for every single shipment dispatched that may qualify for savings under back-haul, spot quote, consolidation, truckload, or hundredweight shipping options.